Terms & Conditions

  1. By using this website, you agree to be legally bound by these terms, which shall take effect immediately.
  2. If you do not agree to be legally bound by all the following Terms & Conditions, please do not access and/or use this website.
  3. Go2lisbon.pt may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by Go2lisbon.pt. Your continued use of this website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
  4. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content from this website (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal, non-commercial use. Any other use of Go2lisbon.pt content requires the prior written permission of Go2lisbon.pt.
  5. You agree to use Go2lisbon.pt only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of Go2lisbon.pt.
  6. Your use of Go2lisbon.pt is intended for personal, non-commercial use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by Go2lisbon.pt. Product Validity, Modifications & Amendments
  7. All products, tours and services offered by Go2lisbon.pt are valid as per the dates displayed at Go2lisbon.pt. Go2lisbon.pt is not responsible or liable for any information that it does not directly provide.
  8. All requests for modifications/amendments must be directed to the Go2lisbon.pt Customer Care Team who will process the request.
    1. Go2lisbon.pt does not charge a fee to amend or change the dates of an existing booking, as long as the r quest is received by our Customer Care team more than eight (8) days ahead of your confirmed travel date.
    2. It may not be possible to change or modify a special event, theatre or show ticket. Sales of these tickets are sometimes final and cannot be amended once your original purchase is confirmed. To confirm if a booking if final you may consult our Customer Care team.
    3. All other date-change requests and amendments are subject to availability by our suppliers and/or service providers; Go2lisbon.pt cannot guarantee the success of any date-change request.
    4. If you request a date change within 3 days or less of your confirmed travel date, Go2lisbon.pt will attempt to honor your request; however changes made 3 days or less from your original travel date may attract an additional fee.
    5. If you make a purchase using a Go2lisbon.pt discount or special-offer price Go2lisbon.pt may decide, at its sole discretion, to honor your discount or special-offer pricing if you make a post-purchase change or amendment to your itinerary. However Go2lisbon.pt reserves the right to invalidate your discount or special-offer pricing if you make any changes to your confirmed itinerary.
  9. Go2lisbon.pt reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked at Go2lisbon.pt by selecting option "payment on arrival" at any time, for any reason. If your reservation is paid in advance the probability of cancellation is low only in the event of unforeseen circumstances such as earthquakes and other natural disasters.
    1. In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price.
    2. Notwithstanding the above, when we are informed in advance by our agents, service providers and/or suppliers of a significant change to a booking and/or to a tour, product or event, we make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, in order to amend or re-issue the booking where feasible.